One support system. Your purchase stays attached to the conversation.
Technical product tickets use the helpdesk already built into your DevWebThemes customer account. Staff receive the ticket in the existing Admin Tickets Inbox.
Included support
6 months
Paid products include six months of product support from the purchase date. Lifetime product updates remain separate.
✓Verified product bugs
✓Documented feature questions
✓Supported configuration guidance
✓Licence and official update help
Product support
Use the customer ticket system
Tickets remain connected to the customer account, product and purchase so support staff have context.
Installation
Extended includes one standard installation
Regular License is self-install. Extended License includes one standard installation. Standalone installation for an existing Regular purchase is $150.
Custom work
Feature development from $250
New features and substantial workflow rebuilding are quoted separately.